A. Vision and Mission Statements for Investors
Vision: Invest with knowledge & safety.
Mission: Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
B. Details of Business Transacted by the Research Analyst
- Publish research reports based on diligent research activities of the RA.
- Provide independent, unbiased view on securities.
- Offer unbiased recommendation, disclosing the financial interests in recommended securities.
- Provide research recommendation, based on analysis, publicly available info and known observations.
- Conduct annual audits and ensure compliance with SEBI advertisement codes.
- Maintain proper records of interactions with all clients.
C. Services Provided to Investors
- Onboarding clients by explaining terms, services, and risk disclosure, and completing KYC for fee-paying clients.
- Facilitating access to research reports via email or registered portal.
- Ensuring confidentiality of research results prior to publication.
- Disclosing information material to the client.
- Distributing research reports and recommendations to clients without discrimination.
- Disclosing the extent to which Artificial Intelligence (AI) tools are used.
- Timebound resolution of investor grievances (within 30 calendar days).
D. Grievance Redressal Mechanism & Timelines
If you have any grievance, approach the Research Analyst directly at ashutosh22sony@gmail.com or registered office: Badri Complex, 1st Floor, Panchmandir Road, Gaja Chowk, Motihari, PATNA, BIHAR, 845401. The analyst must resolve it within 30 days. If unsatisfied, escalate to SEBI via the SCORES portal (scores.sebi.gov.in) or send physical complaints directly to SEBI Office.
E. Expectations from Investors (Do's and Don'ts)
Do's:
- Deal only with SEBI-registered Research Analysts (verify registration number on SEBI site).
- Check the SEBI registration certificate and validity details.
- Read disclaimers and disclosures carefully before making investment choices.
- Pay subscription fees only through authorized banking channels (NEFT/RTGS/IMPS/UPI) and maintain receipts.
- Ensure that you provide complete and accurate information during onboarding.
- Ask questions and clear all doubts with the RA regarding their recommendations before acting on them.
- Report misconduct to SEBI if an RA promises assured or guaranteed returns.
Don'ts:
- Do not pay any cash or cash-equivalents to the Research Analyst.
- Do not share secure login credentials (PINs, passwords, OTPs) with anyone.
- Do not sign blank documents or accept guaranteed returns / profits.
- Do not deal with unregistered intermediaries.
- Do not act on suggestions or messages received on unverified social channels (Telegram/WhatsApp channels).
- Do not provide funds to the Research Analyst for investment purposes.
- Do not fall prey to luring advertisements, market rumors, or promises of limited-period discounts/incentives.
A. Disclosures of Material Interest (as per SEBI Regulations)
In accordance with SEBI (Research Analysts) Regulations, 2014, the Research Analyst (ASHUTOSH SONI) hereby discloses the following:
- Ownership & Holding: The Research Analyst or his associates/relatives do NOT hold more than 1% financial interest in the subject companies recommended.
- Compensation & Conflict: The Research Analyst or his associates/relatives have not received any compensation from the subject companies in the past twelve months.
- Market Making: The Research Analyst does not act as a market maker for any recommended securities.
- Directorships: The Research Analyst does not serve as an officer, director, or employee of any subject company recommended in the research reports.
B. Disclosure on Use of Artificial Intelligence (AI) Tools
In compliance with SEBI recommendations on digital transparency:
We do NOT utilize any automated algorithmic generation, AI bots, or deep learning systems to generate financial market recommendations, charts, valuations, or rating rationales.
AI assistant tools are used solely for grammatical proofreading, text styling, page responsiveness, and accessibility formatting. All intellectual analyses, research, projections, and reports are compiled manually by certified analyst ASHUTOSH SONI.
Please read these Terms & Conditions carefully before subscribing to our research reports.
1. Nature of Service
All subscription packages at ACM Trade are strictly for Research Reports. We do not provide customized financial planning, personalized investment advisory, discretionary wealth management, or execute trades. All investment choices are made solely by the client.
2. Subscription Fees & Payment
Subscription fees are payable in advance and must be sent only through authorized digital channels (NEFT, UPI, Netbanking). Under no circumstances will cash payments be accepted. Accounts are activated only after verifying KYC compliance.
3. Risk Disclosure
Securities market investments are subject to market volatility and risk. Historical performance of any recommendation is not indicative of future returns. You agree that you are fully aware of market risks and bear sole responsibility for any trading gains or losses.
4. Intellectual Property
The research reports shared with subscribers are for their personal, non-commercial use only. Unauthorized distribution, copying, or forwarding of reports on messaging channels (like Telegram, WhatsApp) is strictly prohibited and subject to legal action under intellectual property laws.
We respect client confidentiality. We collect client names, contact details, PAN, and KYC details during onboarding:
- All information collected is used solely for verification, invoicing, record keeping (mandated for 5 years by SEBI), and delivering research reports.
- We do not sell, rent, or share customer database logs with third-party marketing companies.
- Information may be shared only with regulatory bodies (like SEBI or income tax departments) if officially demanded under legal provisions.
We maintain a transparent fee and refund policy in line with SEBI regulations:
A. Eligible Refund Scenarios
Subscribers may request a refund or cancellation under the following specific circumstances:
- Double Payment / Billing Error: If a client is charged multiple times due to a gateway/technical error, the duplicate transaction will be refunded in full.
- Non-Delivery of Services: If we fail to deliver the research reports or recommendations promised under your subscription tier, you will be entitled to a refund.
- Premature Termination: In the event of premature termination of research services by either party, the client is entitled to a refund of fees for the unexpired/unused subscription period on a pro-rata basis.
- Regulatory Action: If the registration of the Research Analyst is suspended or canceled by SEBI, any subscription fee collected for the unexpired portion of the subscription period shall be refunded to the client on a pro-rata basis.
B. Non-Refundable Scenarios
In accordance with industry compliance and market risk disclaimers:
- Market Losses: Investments in the securities market carry risk. Under no circumstances will refunds be issued for losses incurred based on our research recommendations.
- Performance Dissatisfaction: Dissatisfaction with the performance of recommended stocks, targets, or stop-loss hits is not eligible for a refund.
C. Refund Processing & Claims
To claim an eligible refund, email us at ashutosh22sony@gmail.com within 7 days of occurrence with invoice details and transaction proof. Verified refunds will be processed to the client's bank account within 10 to 15 working days. Any statutory deductions (such as GST or payment gateway processing charges) will be deducted from the final refund amount as permitted by SEBI guidelines.